Frequently asked questions

Contact us and provide the learner's grade, subjects, curriculum, preferred language, location, and availability. We will identify a suitable tutor and explain the registration process.

Tutors are selected according to their academic records, qualifications, subject knowledge, communication skills, and suitability for working with learners. Tutors must also obtain a valid police clearance certificate before beginning lessons.

Yes. Contact us if the tutor match is not suitable and we will attempt to arrange another suitable tutor.

Both options are available. In-person lessons are offered within Pretoria. Online lessons are available throughout South Africa.

We support both CAPS and IEB learners. Tutor availability may differ depending on the subject and grade.

Lesson length is agreed upon during booking. Most fees are calculated using an hourly rate, listed in full on our Maths and Science tutoring fees page.

You receive an itemised invoice at the end of each calendar month, reflecting the lessons completed during that month. Payment is due within seven days of the invoice date.

At least 24 hours' notice is required to cancel or reschedule a lesson. A lesson cancelled with less than 24 hours' notice may be charged in full. Genuine emergencies are considered individually.

Yes. Learners can begin tutoring at any point during the year, subject to tutor availability.

Yes. We offer test preparation, examination revision, past-paper practice, holiday lessons, and intensive preparation sessions.

Yes. Learner progress is tracked and feedback can be provided after lessons.

Yes. Learners can receive tutoring in either Afrikaans or English, depending on tutor availability.